Assistant Service Manager

Our client is a provides solution service including maintenance for GIS, Transformer, Switchgear, UPS, Motor, Inverter, PLC, Instrument.

1. Technical Issue Resolution: Monitor and address existing technical service issues, providing enhanced solutions.
2. Operational Planning: Develop both short-term and long-term strategic plans to improve service quality and reduce issues.
3. Customer Issue Analysis: Collect and analyze customer complaints and develop plans to mitigate them.
4. Team Supervision: Oversee and monitor the performance of technical service personnel.
5. Equipment and Spare Parts Management: Ensure the adequacy of maintenance spares and equipment, and manage procurement orders.
6. Quotation Preparation: Prepare quotations for electrical equipment and systems requested by clients.
7. Field Support: Provide on-site support during construction, testing, and commissioning phases.
8. Relationship Building: Maintain good working relationships with internal and external project stakeholders.
9. Client Relationship Development: Develop strong relationships and accounts with clients.
10. Leadership Skills: Mentor and assist junior engineers in project tasks.

• Vocational Education or higher in Electrical Engineering or a related technical field.
• At least 10 years of experience in technical service or field engineering at a supervisory level.
• Management experience to lead a team.
• Planning skills and experience in designing new operations.
• High level of interpersonal communication skills.
• Fluent in Thai and English, both spoken and written.
• Thai nationality.
• Willingness to travel overseas and work on weekends, public holidays, and night shifts (approximately 20 days/year).