Head of Operation / Operation Manager

The three-fold model involves collaboration between the developer, consultancy, and investment partner. This model focuses on actively developing and managing high-conviction real estate opportunities, providing comprehensive real estate consultancy services, and sourcing strategic capital through the Group’s extensive network and synergies.

• Set up the yearly goal, budget, and KPIs for the team to strictly follow.
• Manage budgets and ensure legal compliance.
• Ensure that facilities meet government regulations and environmental, health and security standards.
• Oversee building projects, renovations, or refurbishments.
• Analyze data to lead the recruitment plan for positions involving facilities management activities.
• Oversee negotiating contracts and managing relationships with vendors and service providers such as cleaning, catering, and security services.
• Ensure that the facility is fully operational with all utilities functioning properly.
• Supervise maintenance repair work and assist with checking installation and servicing building equipment.
• Maintain ongoing communication with tenants of third-party service providers (SDX) people.
• Perform regular audits of third-party service provider (SDX) performance.
• Respond appropriately to emergencies or urgent issues as they arise.

• Bachelor’s degree in Business Engineering or equivalent professional experience.
• 7+ years of experience in operation management, preferably maintenance or safety related functions in a large organization.
• Good knowledge of general maintenance methods, operating requirements, and safety precautions related to facilities management.
• Analytical problem-solving skills
• Must be able to read blueprints and comprehend technical documents
• Strong organizational ability; attention to detail; interpersonal skills; oral ability to work independently
• Ability to manage multiple tasks under time constraints (internal & external)
• Work may require pressure to be able handle multiple tasks
• Proficiency in Microsoft Office: Excel, Word, PowerPoint; Project Management software is a plus