Added 1652 days ago

Customer Account Specialist (Hindi) For ExxonMobil

LocationBangkok

Job typePermanent

SalaryNegotiable

Job FunctionCustomer Service/ Call Centre/ BPO

IndustryOil/ Gas/ Petroleum

Job IDJN -102019-14492


Job Responsibilities
  • Act as customer’s primary point of contact, managing all key customer facing activities - order commitment and fulfillment; invoicing and issue resolution
  • Drive customer satisfaction by demonstrating ownership and managing key cross functional interfaces with sales, supply chain, logistics, etc.
  • Handle customer complaints and be able to resolve customer issues proactively and drive improvements
  • Be an ambassador to build strong customer relationships, gain an understanding for their business, service needs, and leverage this to be a trusted advisor


Experience requirements


  • 2 - 5 years work experience in Logistic and Supply Chain would be advantage



Education requirements
  • Bachelor or Master Degree with strong academic background (Business related field is preferably)
  • TOEIC at least 800 or IELTS at least 6.5
  • Fluent in Hindi and Thai
  • Good analytical and interpersonal skills
  • Open for opportunities and willing to take challenges


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