Customer Account Specialist (Hindi) For ExxonMobil
LocationBangkok
Job typePermanent
SalaryNegotiable
Job Responsibilities
- Act as customer’s primary point of contact, managing all key customer facing activities - order commitment and fulfillment; invoicing and issue resolution
- Drive customer satisfaction by demonstrating ownership and managing key cross functional interfaces with sales, supply chain, logistics, etc.
- Handle customer complaints and be able to resolve customer issues proactively and drive improvements
- Be an ambassador to build strong customer relationships, gain an understanding for their business, service needs, and leverage this to be a trusted advisor
Experience requirements
- 2 - 5 years work experience in Logistic and Supply Chain would be advantage
Education requirements
- Bachelor or Master Degree with strong academic background (Business related field is preferably)
- TOEIC at least 800 or IELTS at least 6.5
- Fluent in Hindi and Thai
- Good analytical and interpersonal skills
- Open for opportunities and willing to take challenges