Added 118 days ago

Customer Account Specialist (Mandarin) Exxonmobil

LocationBangkok

Job typePermanent

SalaryNegotiable

CategoryCustomer Service/ Call Centre/ BPO

Experience0 Years

IndustryOil/ Gas/ Petroleum

Career Level New Entry

Number of Vacancy 1


Job Responsibilities

  • Act as customer’s primary point of contact to manage all key customer facing activities - order commitment and fulfillment; invoicing and issue resolution
  • Drive customer satisfaction by demonstrating ownership and managing key cross functional interfaces with Sales, Supply Chain, Logistics, etc.
  • Be able to resolve customer issues proactively and drive improvements to the process
  • Be an ambassador to build strong customer relationships, gain an understanding for their business/service needs, and leverage them to be a trusted advisor.

Experience requirements

  • 2 - 5 year work experience in Logistics and Supply Chain would be advantage

Education requirements

  • Bachelor's or Master's Degree with strong academic background (Business related field is preferable)
  • Fluent in Thai and English: TOEIC 800+, TOEFL iBT 98+, or IELTS 6.5+
  • Fluent in Mandarin (HSK5+)
  • Good analytical and interpersonal skills
  • Open for opportunities and willing to take challenges

Contact Person

  •   Panthon Titayanpong
  •  Adecco
  •  Tel.+66 2716 1818 Ext.0