Added 1594 days ago
Customer Account Specialist (Mandarin) Exxonmobil
LocationBangkok
Job typePermanent
SalaryNegotiable
Job Responsibilities
- Act as customer’s primary point of contact to manage all key customer facing activities - order commitment and fulfillment; invoicing and issue resolution
- Drive customer satisfaction by demonstrating ownership and managing key cross functional interfaces with Sales, Supply Chain, Logistics, etc.
- Be able to resolve customer issues proactively and drive improvements to the process
- Be an ambassador to build strong customer relationships, gain an understanding for their business/service needs, and leverage them to be a trusted advisor.
Experience requirements
- 2 - 5 year work experience in Logistics and Supply Chain would be advantage
Education requirements
- Bachelor's or Master's Degree with strong academic background (Business related field is preferable)
- Fluent in Thai and English: TOEIC 800+, TOEFL iBT 98+, or IELTS 6.5+
- Fluent in Mandarin (HSK5+)
- Good analytical and interpersonal skills
- Open for opportunities and willing to take challenges