Network Surveillance Engineer
LocationBangkok
Job typeContract
SalaryNegotiable
Job Responsibilities
· Service Alarm Monitoring for Telecom/ IT Nodes
· Alarm Management for the assigned Network Services
· Ticket Management
· 1st Level Fault Management of Minor/Major Trouble Tickets.
· Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations
· Work Order Handling
· Regular follow up on the events with relevant departments working on it as per the MSTOP process
· Work towards KPI
· Work towards the IPM parameters assigned by the Shift Manager
· To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization
· Adherence to the organizational guidelines & departmental processes & procedures
Experience requirements
- 1-5 years in working experience about network
- Proficiency in written / Spoken English
Education requirements
- Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent