IT Specialist Supervisor (Backup Solution)
LocationBangkok
Job typeContract
SalaryNegotiable
Job Responsibilities
- Implement and support Data protection technology
- Advance troubleshoots backup system, including of hardware, software, network and peripheral equipment.
- Co-ordinate with internal process or partner/vendor for repairing and corrections process when necessary
- Assists in planning, design, research, acquisition of new or upgrade software configuration.
- Acting as technical resources in assisting Icustomer to resolve problem of equipment and data. Recommends modifications as necessary of hardware and software to customers
- Maintain partner certificate
- Provide product technical training to prospect customer or internal staff
- On-site services to customer with or without or assigned by Supervisor or higher
- Manage schedule and co-ordination with customer for project installation, implementation until project sign-off
- Produce document as required in regular work
- Skill transfer to successor as document of work history
- Perform other duties of a similar nature or level
- Co-ordinate with pre-sales technical team to provide solution or service for new project opportunity
- Managing and coordinating with vendor
Specific of product/service and area of work assignment :
- Implement, maintain Veritas Backup Exec. NetBackup, Data Insight, Enterprise Vault
- Implement, maintain Veeam, CA ARCserve, Commvault
- Design and implement Backup solution to customer
Experience requirements
- At least 5 years experience in any related fields
- Familiar with Operating System e.g. Windows Server, Linux, Redhat
- Knowledge in Veritas BackupExec and NetBackup is mandatory and Veeam, CA for optional
- Experience to integrate Backup solution with Microsoft, VMware, Oracle, Nutanix, O365
- Veritas Technical Specialist certificate (VTS) is preferred
- Computer literacy (MS Word, Excel, Powerpoint, Visio)
- Good command of English
- Pleasant personality
Education requirements
- Bachelor degree in electronic, computer business or any related fields