Engineer for data protection

• Implement and support Data protection technology
• Advance troubleshoots backup system, including of hardware, software, network and peripheral equipment.
• Co-ordinate with internal process or partner/vendor for repairing and corrections process when necessary
• Assists in planning, design, research, acquisition of new or upgrade software configuration.
• Acting as technical resources in assisting customer to resolve problem of equipment and data. Recommends modifications as necessary of hardware and software to customers
• On-site services to customer with or without or assigned by Supervisor or higher
• Manage schedule and co-ordination with customer for project installation, implementation until project sign-off
• Produce document as required in regular work
• Skill transfer to successor as document of work history
• Perform other duties of a similar nature or level
• Co-ordinate with pre-sales technical team to provide solution or service for new project opportunity
• Managing and coordinating with vendor

Specific of product/service and area of work assignment :

• Implement, maintain Veritas Backup Exec. NetBackup, Data Insight, Enterprise Vault
• Implement, maintain Veeam, CA ARCserve, Commvault
• Design and implement Backup solution to customer

• At least 5 years experienced in any related fields
• Familiar with Operating System e.g. Windows Server, Linux, Redhat
• Knowledge in Veritas BackupExec and NetBackup is mandatory and Veeam, CA for optional
• Experience to integrate Backup solution with Microsoft, VMware, Oracle, Nutanix, O365
• Veritas Technical Specialist certificate (VTS) is preferred
• Computer literacy (MS Word, Excel, Powerpoint, Visio)
• Good command of English
• Pleasant personality
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• Bachelor degree in electronic, computer business or any related fields