Service Engineer

Job Responsibilities:

• Installation and commission of equipment
• Troubleshoots and repairs mechanical problems and/or hardware and software control programming, which includes control circuits, electronics, and P.C. Boards. All machines are PC or PLC controlled; some machines are linked to the Customer’s IT network for host system communications
• Contact customers to schedule on-site field service visits and provide quotations received by Customer Sales & Service staff as a follow-up
• Supply technical support for the customers in the region, including answering customers’ phone calls and emails for technical issues
• Train customers on proper use and care of equipment, especially as it relates to sensitivity and maintenance-related aspects
• Support domestic training of export dealer personnel as necessary or required
• Perform other related duties as assigned or as required

Qualifications:

• Bachelor’s degree in Industrial, Mechatronics, Electrical/Electronic, Electromechanical Engineering or related field
• Minimum 3 years of experience in onsite service/commissioning and working in a technical support environment, maintenance job, preferably for a tire or automotive plant
• Experience and good capability with PLC is a must, such as Allen Bradley or Siemens
• Working knowledge of mechanical, hydraulic, servo and pneumatic systems
• Good oral, written, verbal, interpersonal, and presentation communications skills in the English and Thai language
• Ability to work within a team focusing on the accomplishment of company goals
• Must be able to travel outside Thailand
• Self-starter & ability to multitask
• Well organized