Added 1063 days ago

Customer Support (Japanese Speaking)

LocationBTS Asok

Job typePermanent

Salary30,000-50,000 ฿

Job FunctionCustomer Service/ Call Centre/ BPO

IndustryImport / Export

Job IDJN -052021-59224


Job Responsibilities
  • Take order from customer via Online shopping site
  • Responsible for processing of Sales orders, following up of Delivery schedule, Database control, Invoicing, and payment collection
  • Assist with a warehouse fulfillment center to ensure a smooth order process
  • Handle and resolve customers’ enquiries and issues promptly and effectively
  • Responsible for handling import-export documentation
  • Control import / export process, dealing with internal and external customers, to ensure the goods will arrive on-time and correct
  • Control import / export schedule to ensure both the Company and customers can get the products on time
  • Calculate customer demand and control stock inventory level
  • Prepare document for FDA
  • Assist pharmacist


Experience requirements
  • BA in any field
  • Good command of Japanese (N2 up or same level)
  • Working experience more than 5years
  • Must have basic computer literacy
  • Working experience as Import-Export
  • Preferred experience of working at Japanese Company and working with Japanese staff
  • Good communication skill
  • Lively, friendly 

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