Added 23 days ago

Field Service Engineer

LocationBangkok, Rayong, Chonburi

Job typePermanent


CategoryManufacturing/ Engineering/ R&D

Experience5-7 Years

IndustryMachinery/ Equipment Mfg.

Career Level Senior

Number of Vacancy 1

Job Responsibilities

  • Perform service, calibrations, emergency repairs, and installations of OEM instruments at customer facilities in a designated geographic region
  • Ensure safety quality standards are maintained including industry safety practices established by the customer
  • Contribute to the business financial targets with emphasis on revenue contributions and profit generated from service and the sale of parts
  • Provide “on-time” (on or before due date) quality service by scheduling all assigned service accounts (i.e. installations, warranty, repair, calibration, and emergency calls). Continuous improvement as it relates to customer satisfaction
  • Ensure a high level of technical knowledge and skill in order to promote new service accounts as well as maintain existing accounts
  • Support the area sales manager and the business by maintaining professional business ethics and ensuring customers are treated with efficiency, courtesy, and respect
  • Ensure all paperwork, i.e. itineraries, service call reports, switch and go reports, expense reports, and tracking reports are completed in accordance with procedures.
  • Comply with all ISO established procedures, which includes maintaining up-to-date ISO 9001 documentation
  • Ensure constant communication between the customer and company providing sources of competitive information, sales opportunities, and customer product need

Experience requirements

  • Bachelor’s degree in electronics or instrumentation or equivalent combination of education and experience required
  • 5 years of experience in field service, electronics, or related field and successful demonstration of key responsibilities and knowledge as presented above required
  • Must be able to read, speak, and write English
  • Able and willing to travel
  • Proficient in Microsoft Office (Excel, Word, and Outlook required)
  • Prior experience with software – Windows, database management, networking, etc. required
  • Demonstrated effective communication skills: written oral and interpersonal skills
  • Demonstrated self-motivation and self-discipline traits
  • Excellent interpersonal skills are needed to deal with a wide range of individuals

Contact Person

  •   Benjamas Srichod
  •  Adecco
  •  Tel.+66 3819 9339 Ext.0