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Account Receivables Dedicated Customer Professional (French

LocationBangkok

Job typePermanent

SalaryNegotiable

CategoryOil & Gas

Experience0 Years

IndustryOil/ Gas/ Petroleum

Career LevelNew Entry

Number of Vacancy1



Job Summary

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Job Responsibilities

  • Ensure customer satisfaction and reduce capital employed by efficiently managing collection efforts (including preventive and dunning actions), responding timely and effectively to all queries and maintaining customer accounts updated while ensuring blocked orders are timely and efficiently released
  • Manage accounts receivable and execute collection procedures
  • Respond to inbound calls or proactively call customers to advise them of concerning invoices, payment completion and its consequences
  • Responsible for the follow ups of invoices until customer payment is received and receivable is cleared
  • Identify root causes and corrective actions and ensure they are implemented.
  • Follow up with customers for unapplied payments to identify relevant invoices and apply the cash.
  • Identify blocked orders, credit payments and supports resolution process for all types effectively
  • Support credit disbursement process and facilitate agreement with customer on disbursement method (matching or return of funds)
  • Communicate with Credit function and Sales representative regarding collection issues, payment trends, pertinent customer information and payment irregularities
  • Provide required information for month end account reconciliation and other operational stewardship, performance reporting activities according to defined metrics
  • Assist with projects, initiative, strategic work items assigned by Customer Service Management
  • Working hour for French position: 5 A.M. to 2 P.M.


Experience requirements

  • Fresh graduates are welcome
  • 0-5 years experience

Education requirements

  • Bachelor or Master Degree with strong academic background (Business-related field is preferable)
  • Strong academic background
  • Fluency in English: TOEIC 800+, TOEFL iBT 98+, or IELTS 6.5+
  • Fluency in French: B2 or above
  • Fluent in Thai
  • Good analytical and interpersonal skills
  • Willingness to learn new things



Contact Person

  •   Panthon Titayanpong
  •  Adecco
  •  Tel.+66 2716 1818 Ext.0