Information Technology

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Job detail and salary guide

Help-Desk Support

Job description ( English or Thai )

Answer, resolve and/or escalate all calls routed through the Groups Help Desk system. Provide courteous service to all Group IT customers via telephone whilst ensuring that all company standards are adhered too. Provide day-to-day operational support and on call support when required for IT users on a group site or remote sites within a region, covering hardware, software and local and wide area network.

Salary guide 2014

Type 0-5 years More than 5 years
Information Technology Positions 14,000-30,000 35,000-50,000
Japanese Speaking Positions (Thai Nationality) 25,000-40,000 50,000-70,000

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