Information Technology

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Job detail and salary guide

Help-Desk Support

Job description ( English or Thai )

Answer, resolve and/or escalate all calls routed through the Groups Help Desk system. Provide courteous service to all Group IT customers via telephone whilst ensuring that all company standards are adhered too. Provide day-to-day operational support and on call support when required for IT users on a group site or remote sites within a region, covering hardware, software and local and wide area network.

Salary guide 2020

Type New Graduate 1-5 years More than 5 years
Industrial Positions 15,000-18,000 20,000-35,000 30,000-50,000
Information Technology Positions 20,000-30,000 0 0
Japanese Speaking Positions (Thai Nationality) 0 25,000-35,000 0
Japanese Nationality Positions 0 62,000-78,000 0


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