Technical Engineer IT Infrastructure

We are a leading creator of sustainable and innovative concepts for the set table, take-away, and food packaging industries. Our focus on producing high-quality products, delivering excellent services, and developing customer-oriented solutions has earned us trust and recognition over the years.

Job Description:

As a global resource, the Technical Engineer IT Infrastructure is responsible for managing all aspects of the technical IT infrastructure across the company group to ensure business continuity, availability, and system performance. While the position and responsibilities are global, local support is provided as needed.

• Develop, improve, implement, maintain, and operate the technical IT infrastructure across the company group.
• Proactively monitor the IT infrastructure to ensure business continuity, availability, and security.
• Troubleshoot and rectify problems and faults occurring in the IT infrastructure.
• Analyze and resolve issues as 1st and 2nd level IT support.
• Contribute to the definition of standards, policies, and rules for IT infrastructure management.

Important Interfaces:

• Collaborate closely with IT Cyber Security, external partners, and super users.
• Cooperate with all parts of the line organization to ensure seamless IT operations.

Competences:

Overall Knowledge/Capability/Motivation:

• Trustworthiness, ownership, teamwork, high technical affinity, and excellent communication skills.
• English proficiency at CEFRL level B2 / IELTS level 6 or better.

Role Knowledge/Capability/Motivation:

• In-depth knowledge of IT infrastructure systems, including servers, hardware, storage, operating systems, virtualization, network devices, Wi-Fi, and IoT devices.

Named, High-Skilled Knowledge:

• Microsoft Operating System (Desktop/Server), Microsoft 365, Azure, VMware vCenter, HPE/Aruba network equipment, KACE/Quest, Active Directory, AirWatch/Intune, Cloud telephony.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in IT infrastructure management.
• Proficiency in Microsoft technologies, cloud platforms, virtualization, network equipment, and IT security.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively in a global environment.
• Excellent communication and interpersonal