Boutique Cafe Manager

Our Client is a rapidly growing company renowned for its exceptional customer service. They are seeking a passionate and customer-focused Cafe Store Manager to lead their vibrant team at a luxurious cafe in Bangkok.

Position Overview

In this role, you'll play a pivotal role in shaping the success of our Clent's cafe, ensuring every guest receives a luxurious and memorable experience. You'll also oversee daily operations, manage a dedicated team, and contribute to maintaining a positive and productive work environment.

• Lead by Example: Train and coach your team to deliver exceptional coffee expertise and personalized service, exceeding guest expectations at every turn.
• Embrace Brand Excellence: Uphold the highest standards in every aspect, ensuring the cafe operates smoothly and adheres to all company policies and procedures.
• Be the Champion of Customer Service: Resolve customer queries and concerns with grace and professionalism, fostering long-term loyalty and positive word-of-mouth.
• Multifaceted Mastermind: Perform tasks typically associated with Barista and Supervisor roles to maintain a seamless operation.
• Maintain a Pristine Environment: Ensure cleanliness, orderliness, and functionality of all equipment, furniture, and cafe areas.
• Teamwork Makes the Dream Work: Communicate effectively, recruit, train, and inspire your team to deliver brand standards and an outstanding customer experience.
• Drive Results: Implement strategic promotions and captivating in-store events to boost sales and customer engagement.
• Mastermind of Operations: Manage daily cafe operations, maintain accurate financial records, and oversee secure cash and stock management.
• Stay Ahead of the Curve: Implement the latest marketing updates and POS systems for optimal effectiveness.
• Supply Chain Savvy: Coordinate with vendors to ensure a steady supply of high-quality coffee and essential materials.

• A seasoned professional with at least 3 years of proven success as a Cafe Manager.
• Passionate about coffee, possessing hands-on experience with professional coffee machines.
• A data whiz with strong analytical skills and a commitment to data security.
• Available to work flexible hours, including weekends and holidays.
• An inspiring leader with exceptional communication skills and the ability to build a motivated team.
• A champion of customer service, dedicated to exceeding expectations at every turn.