Added 166 days ago

Assistant Service Operations Manager

LocationBangkok

Job typePermanent

Salary70,000-85,000 ฿

Job FunctionConstruction

IndustryHome Appliances (TV, Fridge, AC etc.)

Job IDJN -062024-130872


About the Company

The company is a global leader in elevator and escalator manufacturing, installation, and maintenance.

Job Responsibilities
  • Manage supervisor and mechanics in any routes in Bangkok area for come out with the highest quality/safety/reliable products to meet customer satisfaction.
  • Maintain and collect daily log and service report from technicians and gather information on faulty products and systems for necessary action. 
  • Analysis raw data to come out the action/mitigation plan.
  • Prepare all reports regarding the service department, ensure reports to error-free, and submit them to the service operation manager as per company policy.
  • Ensure compliance with all service center staff regulations. 
  • Administer and perform all activities in line with company procedures within the service department.
  • Assist all team members in following the established dress code, maintaining punctuality, and maintaining cleanliness as per company directives in the service facility.
  • Managed facility to achieve target revenue generation by maintaining the service department efficiently.
  • Monitor all service inquiries and procedures to ensure the completion of all clients’ requirements.
  • Administer checklists, service requests, contracts, instructions, warranties, and schedules to ensure service personnel complies with established service procedures.
Experience requirements
  • Bachelor's degree in engineering (electrical or mechanical) or equivalent.
  • At least 5 years and above experience in managerial level in elevator and escalator business.
  • High motivational and leadership skills.
  • Good communication and interpersonal skills required.
  • Good command of English competency.
Contact Person
  •   Supakarn Sook-kon
  •  supakarn.s@adecco.com
  •  Tel.+66 2121 3519

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