IT Specialist

Our client is a global leader in fruit-based beverages and products, offering a wide range of innovative options that cater to diverse consumer tastes. Committed to quality and sustainability, they aim to dominate the ready-to-drink fruit juice market worldwide. Through strategic innovation and partnerships, they are focused on reshaping the future of fruit-based beverages on a global scale.

·     Serving as the first point of contact for computers, devices ex. printer etc. including to system and network. 

·     Ability to installation, configuration, maintenance of IT equipment, VPN, Antivirus, CCTV, printers, mobile devices, desktops, laptops, etc.

·     Manage all the workstation for fully equipped and well connected to system and network all times.

·     Performing troubleshooting through diagnostic techniques and relevant questions.

·     Determining the best solution based on the issue and details provided by customers.

·     Identify and suggest possible improvements on procedures.

·      Bachelor's degree in computer science, IT or relevant field with a proven experience of help desk technician or other IT customer support role

·      Experience in full loop IT application and SAP B1 implementation and support are advantage

·      Good English communication skills, and Customer-oriented.

·      Problem-solving aptitude with "Can Do" attitude.