Sales Customer Service Staff

Job Position: Sales Customer Service Staff - Automotive Manufacturing

Work location: Ayutthaya

Company overview:

Our client is a well-known advanced mobility solutions provider in the field of automotive and motorcycle systems. The company was established for many years in Japan and Thailand, with motivation and a high market share in global automotive markets.

• Receive customer orders and issue purchase orders (PO) to the factory, while managing the shipment process for the customer

• Monitor shipments from the factory, update customers on the status, and negotiate with both the customer and factory in case of schedule changes

• Handle internal and customer queries, and communicate with relevant team members to address any requirements

• Receive orders from the factory and issue POs to overseas suppliers, supporting the import process to the factory in Thailand

• Participate in company activities to maintain good working relationships with other operational and organizational departments

• A minimum of 3-5 years of proven experience in sales, marketing, or customer service within the automotive or related industries

• Proficient in English for business conversations (TOEIC 550 or above)

• Proficiency in Japanese is preferred, with daily conversation skills (JLPT N3 or higher)

• Strong negotiation and problem-solving abilities

• Service-oriented and capable of working under pressure

• Proficient in computer skills, especially Microsoft Office

• Bachelor’s or Master’s degree in any fields

• Proficient in English for business conversations (TOEIC 550 or above)

• Proficiency in Japanese is preferred, with daily conversation skills (JLPT N3 or higher)