Restaurant Manager

Job Position: Restaurant Manager

Work location: Bangkok - Department Store

Company overview:

Our client is a well-known fine dining restaurant founded in the USA in 2004. In the present, the restaurant quickly became a thriving business, and it is immensely popular in New York, Japan, and other countries around the world as a "superb steakhouse" until now.

• Support Daily Operations: Assist the restaurant manager in overseeing daily tasks, including opening and closing procedures, managing reservations, and maintaining service quality

• Supervise and Train Staff: Manage and mentor front-of-house staff, ensuring they receive proper training, perform effectively, and adhere to service standards

• Provide Customer Service: Ensure high levels of customer satisfaction by addressing guest complaints, requests, and feedback promptly and professionally

• Manage Inventory and Supplies: Help oversee inventory levels, place orders for necessary supplies, and ensure the availability of essential items

• Ensure Compliance and Safety: Make sure all health, safety, and sanitation standards are strictly followed by all staff members

• Oversee Financials: Assist in managing budgets, tracking sales, and achieving financial targets by implementing cost control measures

• Perform Additional Duties: Handle any other responsibilities assigned by the company related to your position

• 3-5 years of experience in restaurant management, ideally in hotels or high-end establishments

• Knowledgeable in etiquette and formal service standards

• Skilled at following up on customer requests and preferences

• Comfortable communicating with high-profile clients

• Bachelor’s or master’s degree in any field

• Proficient in English for internal communication