Cluster Hotel Manager

Our client is a well-established hospitality group offering a range of hotels and residences across Thailand. Their properties are known for providing comfortable and affordable accommodations, emphasizing family-style service. With well-appointed rooms, modern amenities such as fitness centers and pools, and convenient on-site dining options, they cater to both short-term and long-term guests looking for value and accessibility in Thailand’s dynamic cities.

• Oversee the daily operations of multiple hotels within the Bangkok and Chonburi cluster, ensuring high service standards and operational efficiency.
• Develop and implement strategies to optimize occupancy, revenue, and guest satisfaction.
• Lead and motivate hotel teams, fostering a culture of excellent hospitality and continuous improvement.
• Manage budgets, financial reports, and cost controls to achieve business objectives.
• Maintain strong relationships with key stakeholders, including corporate management, suppliers, and regulatory bodies.
• Ensure compliance with all health, safety, and operational standards.
• Drive marketing and promotional activities in collaboration with the sales and marketing teams to enhance brand presence and revenue.
• Monitor guest feedback and implement improvement plans to enhance the overall customer experience.

• Minimum of 10 years of experience in hotel management, preferably in a multi-property or cluster role with more than 400 rooms.
• Strong leadership and team management skills with a hands-on approach.
• Excellent financial acumen and experience in revenue and cost management.
• Proficiency in hotel operations software and reporting tools.
• Strong communication and stakeholder management abilities.
• Fluency in English and Thai are required

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field