Added 36 days ago

Customer Account Specialist (Hindi) For ExxonMobil


Job typePermanent


CategoryCustomer Service/ Call Centre/ BPO

Experience0 Years

IndustryOil/ Gas/ Petroleum

Career Level Junior

Number of Vacancy 1

Job Summary


Job Responsibilities

  • Act as customer’s primary point of contact, managing all key customer facing activities - order commitment and fulfillment; invoicing and issue resolution
  • Drive customer satisfaction by demonstrating ownership and managing key cross functional interfaces with sales, supply chain, logistics, etc.
  • Handle customer complaints and be able to resolve customer issues proactively and drive improvements
  • Be an ambassador to build strong customer relationships, gain an understanding for their business, service needs, and leverage this to be a trusted advisor

Experience requirements

  • 2 - 5 years work experience in Logistic and Supply Chain would be advantage

Education requirements

  • Bachelor or Master Degree with strong academic background (Business related field is preferably)
  • TOEIC at least 800 or IELTS at least 6.5
  • Fluent in Hindi and Thai
  • Good analytical and interpersonal skills
  • Open for opportunities and willing to take challenges

Contact Person

  •   Panthon Titayanpong
  •  Adecco
  •  Tel.+66 2716 1818 Ext.0