Telemarketing Executive (Chinese Speaking)

A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come.

• Conduct outbound calls to potential guests, promoting discounted holiday packages and persuading them to attend preview presentations.
• Maintain a minimum dialing rate of 20 calls per hour, adhering to efficiency guidelines.
• Deliver scripted presentations to accurately communicate package details and maximize preview presentation bookings.
• Utilize empathetic and problem-solving techniques to address objections and encourage attendance at preview presentations.
• Assist guests in understanding the benefits of purchasing and traveling on the Holiday Discovery Package, emphasizing its enjoyable and rewarding aspects.
• Ensure guests meet qualifications and participation details of offers, while maintaining timely and accurate documentation. Additionally, effectively manage company-assigned leads to optimize conversion rates.

• Positive and enthusiastic attitude.
• Excellent communication skills, both verbal and non-verbal.
• Strong listening skills, with the ability to effectively comprehend and respond to others.
• Ability to work independently while also being a collaborative team player.
• Proficiency in multitasking, managing multiple tasks simultaneously.
• Strong problem-solving and negotiating abilities.
• Demonstrates professionalism and serves as a role model.
• Minimum of one year's experience in Shared Ownership or two years' experience in direct selling.
• Tertiary or university education is desirable, but not essential.