Assistant Customer Service Coordinator (Inventory)

Our client is a leading company in the development and manufacturing of press machines, auto-processing lines, industrial robots, auto-conveyors, and dies. They are a global leader in providing cutting-edge automation solutions for various industries, ensuring quality and innovation in their product offerings. The company is currently looking for a dedicated Assistant Customer Service Coordinator (Inventory) to join their team.

• Oversee the entire inventory control process, ensuring accuracy of paperwork and stock management.
• Conduct daily stock counts, input items into the ERP system, and allocate them to the appropriate jobs.
• Ensure inventory accountability by maintaining accurate transaction records, following procedures, and updating the ERP system.
• Prepare monthly inventory reports, perform stock takes, reconcile inventory discrepancies, and review stock movement.
• Handle physical inventory counts and investigate any discrepancies.
• Manage and monitor perpetual inventory counting and accuracy checks.
• Oversee and maintain the company’s inventory of materials, tools, and products, ensuring proper stock profiles and locations.
• Ensure proper receipt and handling of incoming products in accordance with company procedures.
• Provide regular management reports and track inventory performance.
• Develop and maintain clear procedures for all key inventory control functions.
• Ensure work orders are accurate and fully completed, with all stock correctly allocated to the respective jobs.
• Address and resolve any inventory-related issues, ensuring stock integrity and accuracy.
• Ensure materials are prepared and available to support customer orders as needed.
• Monitor material deliveries and manage inventory performance.
• Communicate regularly with suppliers to resolve material shortages and support timely delivery.
• Perform additional tasks as required.

• New graduates must have internship experience in a related field.
• Experience 1 – 2 years in purchasing, inventory control, export & import as well as logistic field.
• Having experience in accounting software and knowledge of ERP system is preferred.
• Good command of both spoken and written English.
• Have driving license and own car.
• Able to drive a forklift is a must.

Obtained Diploma, High Vocational Certificate or bachelor’s degree in business or related field.