Warranty Admin

Our client is an international dealer representing a world-class automotive company. Presently, we are seeking a skilled Warranty Admin to join the Aftersales division and contribute to the brand's legacy of excellence.

In this pivotal role, you will be a key support to the Warranty team, requiring a deep understanding of warranty processes and effective communication skills in English.

• Process warranty claims and ensure compliance with industry standards.
• Collaborate with the service center to gather relevant information for claims.
• Communicate effectively with headquarters and other stakeholders to expedite claim approvals.
• Maintain accurate and organized warranty records.
• Analyze warranty data to identify trends and areas for improvement.
• Provide support in resolving warranty-related issues.

• Bachelor's degree in Engineering, Automotive, or related field.
• 1-2 years of experience in automotive warranty business or service center.
• Strong command of English, both written and verbal.
• Attention to detail and ability to analyze data.
• Exceptional organizational and communication skills.
• Good knowledge with regards to manufacturer’s warranty work.