Operation Excellence Manager

Join Thailand's top mobile operator, renowned for delivering advanced mobile, internet, and digital solutions nationwide. As our Operation Excellence Manager, you'll drive efficiency and excellence in our dynamic telecommunications environment.

• Lead operational excellence initiatives to streamline processes and elevate service quality.
• Develop strategies to enhance customer satisfaction and operational performance.
• Collaborate cross-functionally to implement continuous improvement projects.
• Analyze data to identify trends and opportunities for optimization.
• Ensure compliance with regulatory standards and implement best practices.
• Mentor teams to foster a culture of innovation and efficiency.

• Proven expertise in operational excellence, quality management, and process improvement.
• Strong knowledge of audit, compliance, enterprise risk management, and process quality.
• Proficiency in methodologies like Design Thinking, Six Sigma, Agile, etc.
• Excellent analytical, problem-solving, and leadership skills.
• Effective communication, presentation, and detail-oriented abilities.
• Collaborative approach in cross-functional environments, focused on results and continuous improvement.

• Bachelor's degree in [relevant field] or equivalent experience; master’s degree preferred.