Telemarketing Thai - English

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เกี่ยวกับบริษัท

A luxury hotel combines elegant accommodations, exceptional service, world-class dining, lavish amenities, exclusive experiences, prime locations, and a commitment to sustainability and community engagement. These elements come together to create an unparalleled guest experience that is both memorable and meaningful.

• Shift: work 5 days and days off 2 days/week Hour: 9AM-6PM
• The company has a bus service/ lunch provide
• Benefit: Group Health Insurance/PF/Minor Group Discount/AL 6 days/year

รายละเอียดงาน

A telemarketer is responsible for making outbound calls to prospective customers to generate sales, provide information about products or services, and address customer inquiries. They play a crucial role in marketing campaigns, helping to expand the customer base and drive sales growth. Handle outbound with list, Make a high volume of outbound calls to potential and existing customers.

Communication Skills:

·      Excellent verbal communication skills and professional phone manner.

·      Active listening skills to understand customer needs and concerns.

 

Customer Interaction:

·      Handle customer questions, complaints, and inquiries efficiently and professionally.

·      Build and maintain positive relationships with customers to encourage repeat business.

Sales Skills:

·      Persuasive and resilient, with the ability to handle rejection and continue with a positive attitude.

·      Strong negotiation and closing skills.

Compliance:

·      Adhere to all company policies, procedures, and compliance regulations, including do-not-call lists.

·      Ensure ethical and respectful communication at all times.

A telemarketing role is vital maintaining customer relationships through direct phone communication. Success in this position requires excellent communication skills, a persuasive personality, resilience, and the ability to manage customer interactions effectively.

ประสบการณ์

·      Previous experience in telemarketing, sales, customer service, or a related field is preferred.

การศึกษา

·      High school diploma or equivalent; some college coursework or a degree is a plus.