Assistant Service Operations Manager

สถานที่ทำงานBangkok

ประเภทของงานพนักงานประจำ

เงินเดือน70,000-85,000 ฿

หมวดหมู่งานงานก่อสร้าง

อุตสาหกรรมธุรกิจอุปกรณ์เครื่องใช้ไฟฟ้าภายในบ้าน (ทีวี ตู้เย็น เครื่องปรับอากาศ ฯลฯ)

หมายเลขตำแหน่งงานJN -062024-130872

The company is a global leader in elevator and escalator manufacturing, installation, and maintenance.

Manage supervisor and mechanics in any routes in Bangkok area for come out with the highest quality/safety/reliable products to meet customer satisfaction.
Maintain and collect daily log and service report from technicians and gather information on faulty products and systems for necessary action.
Analysis raw data to come out the action/mitigation plan.
Prepare all reports regarding the service department, ensure reports to error-free, and submit them to the service operation manager as per company policy.
Ensure compliance with all service center staff regulations.
Administer and perform all activities in line with company procedures within the service department.
Assist all team members in following the established dress code, maintaining punctuality, and maintaining cleanliness as per company directives in the service facility.
Managed facility to achieve target revenue generation by maintaining the service department efficiently.
Monitor all service inquiries and procedures to ensure the completion of all clients’ requirements.
Administer checklists, service requests, contracts, instructions, warranties, and schedules to ensure service personnel complies with established service procedures.

Bachelor's degree in engineering (electrical or mechanical) or equivalent.
At least 5 years and above experience in managerial level in elevator and escalator business.
High motivational and leadership skills.
Good communication and interpersonal skills required.
Good command of English competency.