Account Director

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Client background: Advertising agency

รายละเอียดงาน

Key Responsibilities:

 Client Relationship Management:

●     Serve as the main point of contact for key clients, understanding their business objectives, challenges, and market position.

●     Develop strong, long-term relationships with clients, becoming a trusted advisor for their marketing and communication needs.

●     Regularly meet with clients to review performance, offer strategic advice, and plan upcoming projects or campaigns.

Strategic Leadership:

●     Lead the strategic planning process for client accounts, ensuring alignment with their business goals.

●     Identify opportunities to upsell or cross-sell agency services to clients, helping grow the client account.

●     Provide thought leadership and insights into industry trends, creative direction, and media strategies.

Project and Team Management:

●     Oversee the development and execution of campaigns across all channels (digital, print, social, etc.).

●     Collaborate with internal teams (creative, production, media, strategy) to ensure deliverables meet client expectations and deadlines.

●     Manage budgets, timelines, and resources, ensuring efficient use of agency talent and tools.

●     Ensure that client feedback is incorporated and delivered clearly to internal teams.

Financial Management:

●     Develop and manage account budgets, ensuring profitability and resource allocation.

●     Monitor and report on account performance, ensuring campaigns are delivered within budget.

●     Negotiate contracts, fees, and service level agreements with clients.

Team Development:

●     Mentor and guide junior account managers or executives, providing feedback and professional development.

●     Work with the recruitment team to hire and onboard new account team members as necessary.

●     Encourage a collaborative and productive environment among the client services and creative teams.

Performance Tracking and Reporting:

●     Track and measure the success of campaigns using KPIs and metrics.

●     Prepare and present post-campaign performance reports and analysis to clients, along with recommendations for future work.

ประสบการณ์

Skills & Qualifications:

● Bachelor’s degree in marketing, business, or related field (or equivalent experience)

● 5 years minimum of experience in account management, preferably in a creative or marketing agency

● Proven track record of leading successful client relationships and campaigns

● Strong strategic thinking and problem-solving abilities

● Excellent communication, presentation, and interpersonal skills

● Ability to manage multiple projects simultaneously and work well under pressure

● Strong understanding of digital, social, and traditional marketing channels

ติดต่อ

•   Attaya Charoenthinnaphruet
•  attaya.c@adecco.com
•  โทร +6621213500