Customer Relationship Manager (Chiang-Mai site)

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เกี่ยวกับบริษัท

This Thailand-based electronics manufacturer specializes in high-quality electronic assembly and custom manufacturing services. Serving clients across Europe and Asia, the company provides end-to-end solutions ranging from PCB assembly to full product builds. With a focus on precision, flexibility, and long-term partnerships, it supports industries such as medical devices, industrial automation, and automotive systems. Its commitment to quality and international standards has made it a trusted outsourcing partner for OEMs worldwide.

รายละเอียดงาน

- Building and maintaining profitable relationships with key customers.

- Overseeing the relationship with customers handled by your team.

- Identify way to work more efficiently and reduce waste-Manage team of customer executives.

- Set annual and quarterly targets for each Customer Service Executive.

- Set incoming order and growth targets & assure these are met, if not met understand the reason & provide plan to keep on track.

- Provide customer service executives tools to meet those targets.

- Resolving customer complaints quickly and efficiently.

- Looking after a few strategic accounts.

- Expanding the customer base/ assist with customer acquisition.

- Identify accounts with growth potential.

- Coordinate, take part & prepare for annual business Reviews with customer, (Business Development, OTD, Quality performance, general review of customer service & other feedback).

- Coordinate, take part & prepare for annual Business Reviews with customers

- Liaise with international Sales (i.e. French, Swiss) to meet Strategic Sales Plan.

- Liaise with engineering purchasing, and planning teams to ensure the customer

ประสบการณ์

- Experience requested: 5-6 years experience in EMS industry

- 2-3 years of which have been completed in a managerial position.

- Electronic manufacturing or manufacturing experience preferred.

- SAP knowledge or experience in other ERP system.

- International experience and additional language (i.e German language, French, Chinese).

การศึกษา

-Complete bachelor's degree or above in any related field

ติดต่อ

•   Charn Rungphetvipavadee
•  charn.r@adecco.com
•  โทร +6621213500